Parcel collection made easy, don't wait in for your order to be delivered. Once you have done this, drop your parcel off - find your nearest Canada Post store here. Once we've processed your return, we'll drop you an email to let you know. This will then give you option to select Jersey Post as your returns method. The return address to send to is ASOS, on Barlby Road, Selby, YO8 5BL. This doesn’t include any items purchased on the marketplace. 2. Follow the simple steps and you'll be sent an email with your returns label that you'll need to attach to the outside of your parcel. You can return your purchase in a few simple steps by using ReBOUND. Just leave it with us. And who hasn’t, at one time or other, breathlessly opened a package to suddenly think, oh no, this isn’t right! Our returns address is: ASOS, Barlby Road, Selby, YO8 5BL, UK Related FAQs You don’t even have to print a return label at home. If it is returned within 28-45 days, you will get a gift voucher for the equivalent amount. All you have to do is drop it off at your local Post Office. Click here to create a returns label through ReBound. Copyright 2018 ReBOUND Returns. In most cases, there’ll be a returns slip in the package. Returns will be processed within 7 days from the date of return. Please note that some delivery options may require a printer. After the mentioned time-frame no returns will be accepted. Login to your ASOS account to apply online return / exchange. Please follow the below steps: . (Not required for Doddle, To-You and Pass My Parcel.) You just need to use something that is sealable, waterproof and can’t be seen through and then bring it to your local Post Office with the returns label attached. Click here to create a returns label through ReBound. If you continue we assume that you consent to receive all cookies on all ASOS websites. 2. We’ve extended our Returns Policy for Christmas 2020. Why Brits are likely to get a personal loan, Log in to international business payments, Electronic System for Travel Authorisation (ESTA), Help and support with broadband and phone, Switching to Post Office Broadband and Phone, Call charges and prices for broadband and phone, Supporting vulnerable customers with broadband and phone, Making a Statutory Off Road Notification (SORN). Bring your package with label attached to your local Post Office - and we’ll do the rest. For more info on getting notifications, click here. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. ASOS Customer Service. Fill it out, attach it, and pop off down to your nearest branch. Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. However, Asos denied the procedure was designed to check up people who simply return unwanted items, saying it is something customers are “within their rights” to do. ASOS have no control over these sites and are not responsible for their content or availability. TSB Returns Ltd. VAT Number 200932158 Go to the My Orders section of your account and click Create Return next to the order you’re looking to send back to us. ASOS will send you an email as soon as they’ve completed your return. How do I return something to you from the US? Gone will be the days of queuing, weighing or printing. What do I do? Cookie Use. The trouble is, the course of true love doesn’t always run smooth. If you choose to return through another method, it's your responsibility to pay for your return. Returns address: TALA c/o James and James Fulfilment Liliput Road Brackmills Industrial Estate Northampton NN4 7DT United Kingdom. Easy. Find out more information about returning between 29 and 45 days here. find your nearest Canada Post store here. We recommend removing or covering your shipping label before attaching your returns label to your parcel. How do I return or cancel my order? Ben Sillitoe. 3. Order today from ASOS. If you return your order within 29 to 45 days of receiving it, you’ll be given a gift voucher instead. Come on, who doesn’t? Repack your items in their original packaging. What if I have more questions about returning my parcels? Exceptions. We hope you love everything on you buy here at ASOS Marketplace, but sometimes things don’t work out. Address Line 2: Please enter the item code and item value in the section below. It’s now easier than ever to return your ASOS items. You can return your ASOS order via any Canada Post office for $22.40 CAD. I don’t have the original packing. You can return your ASOS order via any Canada Post office for. Collect from any of our 654 locations across the UK. You can only return orders purchased directly. OK More info. 3 Send with your chosen return service. For more assistance, head to ASOS Help & FAQs Select the items you’re returning and the reason you’re returning them to us. You don’t even have to print a return label at home. At this stage, you can choose … For more info on getting notifications, click here. Enter your order number and a secondary piece of information to verify your order. That’s it. We’ll be more than happy to help. 3. Return Steps: 1. If you prefer, you can just pop into your local branch and we’ll scan the QR code straight from your phone. Yes it is. You must obtain proof of posting when sending a return. Visit ASOS customer service to find out how to return an item to ASOS US via the United States Postal Service. Select the item(s) you wish to return. Fill it out, attach it, and pop off down to your nearest branch. HOW TO RETURN TO US: 1 Print and complete this form, then pop inside your parcel WWW.ASOS.COM/UKRETURNS 2 Create your return by following the online steps at: Print and attach your shipping label to the outside of your parcel. ASOS returns policy: You will get an exchange or refund for a product if you return it within the time-frame of 28 days. Important: You must select Jersey as the country and not the UK. To get more of an idea about how changes to Asos returns policy will impact both the retailer and its customers, as well as the potential wider impact on the ecommerce industry, we asked a range of experts for their opinion. Use the pre-paid label on the returns note in your parcel. Please note - if you return your item and the above conditions are not met, we will be unable to offer you a full refund. Discover the latest fashion trends with ASOS. Our Buying FAQs have up-to-date returns information. Find answers to all your questions at ASOS Customer Care. To find out more, head over to our Drop & Go page. To begin your return, visit ASOS returns portal here. Keep the 7-Eleven receipt for return tracking. The people need to take care of ASOS US Return Policy so that they can take the most out of ASOS US Return Address in next to no time. If you’re based in the US, you can return items to ASOS within 45 days of receiving your original order. One return label is valid for one parcel. All Right Reserved. ASOS uses cookies to ensure that we give you the best experience on our website. One return label is valid for one parcel. You can return your ASOS order via any Canada Post office for $22.40 CAD. Data scientists working at Oracle Retail experienced a returns rate pattern like no other when helping online fashion house Asos develop the most suitable algorithms for a new merchandising tool earlier this year. So remember, whenever you’ve got a return, just drop into your branch and drop off your package. Click here to create a returns label through ReBound. All you have to do is drop it off at your local Post Office. Love ASOS? Asos returns rate creates unique challenge for data scientists. Hundreds of the freshest brands, seriously amazing exclusives, collaborations with some of the world’s biggest names, and a range of sizes to suit absolutely everyone. However, you’ll need to return your order within 28 days of receiving it to get a full refund to your original payment method. Bought something from ASOS and need to use ASOS returns? Just pop into your local branch and chat with us. It’s sad but it’s true. To organise a return, simply follow the steps in our booking process. If you need any more information about Post Office returns, ASOS returns, or want to know where your nearest branch is, take a look here. A way to reduce costs. Just use the pre-paid label on the returns note in your parcel or create your own QR code. Should you have any more questions, just head to the Help section at the bottom of the ASOS homepage. The refund is done within 2 weeks after receiving the returned product. ASOS returns in the US are FREE on the off chance that you utilize one of the above strategies. This could be either your post code, telephone number or email address. ASOS BARLBY ROAD SELBY YO8 5BL UK RETURNED GOODS PLEASE NOTE: THIS IS NOT A PRE-PAID LABEL Next to the products listed above, select one of the reason codes against your return. 4 RETURN … To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer. Fill in the required information and get the QR code. If you regularly send lots of parcels, why not take advantage of our Drop & Go service? Orders placed from 01 November 2020 – 24 December 2020 can be returned up until 31 January 2021, for a full refund back to your original payment method. You'll also receive a returns note which you can print out and place inside your parcel. It’s now easier than ever to return your ASOS items. Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method. That’s it. Then bring your returns package and label or QR code to the Post Office and we’ll do the rest. Simply go to My Account on your ASOS profile to create a return (no printer required). ASOS has changed things up a bit: from now on, all returns will be done online – but don’t worry, it’s still super-easy. Shop the new collection of clothing, footwear, accessories, beauty products and more. It’s easy to print your ASOS return label via the ASOS website and you have a choice of two return options: 1. Follow the simple steps and you'll be sent an email with your returns label that you'll need to attach to the outside of your parcel. 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